About this book
The Contract Machine is a practical, step-by-step business book for cleaning company owners who want recurring commercial contracts instead of one-off jobs.
Written by Arnold Murillo, founder of the international cleaning platform MENAGER.CA, it shows how to choose a profitable niche, find decision makers, run a professional walkthrough, price each job with a real margin, write proposals that close, win public tenders, negotiate without cutting prices, and keep clients for years.
It is written for beginners launching their first commercial contract and for established companies that want to grow faster. Every chapter ends with key takeaways and an action checklist, and the appendices include a complete estimate, a sample service proposal, a sample cleaning contract, scripts, inspection forms and a 30-day action plan.
Real success stories from ABM, ISS, EULEN, Molly Maid, ServiceMaster and MENAGER.CA show how the same principles built the largest cleaning companies in the world.
Table of contents
- The Contract Mindset
- Choosing Your Niche
- Getting Contract-Ready
- Finding Opportunities
- Outreach That Gets Replies
- The Walkthrough
- Pricing to Win and Profit
- Proposals That Close
- Winning Public and Large Tenders
- Negotiation and Closing
- The First 90 Days
- Keeping Contracts for Years
- Scaling the Machine
- Digital Marketing That Brings Contracts
- Sector Playbooks
- The 25 Most Costly Mistakes
- The Weekly Sales Rhythm
- Success Stories: Who Built the Machine
- The 30-Day Contract Plan
